Passenger Services - Ticketing - Station Facilities - Station Accessibility - Accessiblility of Booking Office - Interchange

Station Information: Middlesbrough Bus Station (079073001A)

Last changed: 10:57 on 29 January 2009
Managed by Middlesbrough Borough Council
Middlesbrough bus station
Passenger Services - Ticketing - Station Facilities - Station Accessibility - Accessiblility of Booking Office - Interchange

Passenger Services

AddressMiddlesbrough Bus Station
Newport Road
MIDDLESBROUGH
TS1 5AH

Staffing LevelManned (security)
Staffing Hours24 hours
Staffing Hours - NoteBus Station open 0500 - 0045
Porter Service HoursMonday-Sunday Closed
Porter Service Hours - Noteno porter available at this station
CCTVYes
Ticket OfficeYes
Reservation HoursMonday-Saturday 0900-1700
Reservation Hours - NoteNot yet supplied
Customer ServiceYes
Customer Service - NoteContact bus operators about bus services
Customer Service - Primary Phone Number
Complaints
Left LuggageNo
Lost PropertyYes
Lost Property - NoteLost property held until end of working day before passing to operating depot.
British Transport PoliceNo
British Transport Police - NoteNot yet supplied
First AidContact Security
Middlesbrough bus station
Passenger Services - Ticketing - Station Facilities - Station Accessibility - Accessiblility of Booking Office - Interchange

Ticketing

TelesalesYes
Ticket CollectionYes
Ticket Collection - NoteNot yet supplied
Central ReservationNo
Central Reservation - Notenot available at this station
Ticket MachinesNo
Through TicketsNot yet supplied
TravelCard AreaNot yet supplied
TravelCard ZonesNot yet supplied
TravelCard NoteNot yet supplied
Penalty FaresNo
Middlesbrough bus station
Passenger Services - Ticketing - Station Facilities - Station Accessibility - Accessiblility of Booking Office - Interchange

Station Facilities

First Class LoungeNo
Seated AreaYes
Waiting RoomsYes
Waiting Rooms - NoteFor coach passengers
Women-Only Waiting RoomNo
Meeting PointNo
TrolleysNo
Station BuffetTake away food & drinks
ShowersNo
TelephonesYes
Post BoxNo
Parcel OfficeNo
Tourist Information OfficeIn Town Centre
ATM MachineSeveral nearby in Town Centre
Bureau de ChangeNearby banks
ShopsYes
Public WiFiNo
Web KioskYes
Customer Information SystemYes
Help PointNo
Information KioskAccess to Traveline Journey Planner only
WANNo
Mens' ToiletsYes
Womens' ToiletsYes
Wheelchair ToiletsYes
Baby ChangingYes
Middlesbrough bus station
Passenger Services - Ticketing - Station Facilities - Station Accessibility - Accessiblility of Booking Office - Interchange

Station Accessibility

Customer Help PointsNo
Customer Help Points - Notenone
Database of FacilititesNo
Is information about disabled facilities available in different formats? No
Is information about disabled facilities available in different formats? - Note Not yet supplied
Hearing LoopNo
Accessible AnnouncementsNo
Accessible Announcements - NoteSpecial Tannoy announcements only
Adequate Signs for FacilitiesYes
Accessible Departure BoardsYes
Accessible Departure Boards - NoteNot yet supplied
Accessible Ticket MachinesNo
Accessible Ticket Machines - NoteNot yet supplied
Accessible Booking Office CounterYes
Accessible Booking Office Counter - NoteNot yet supplied
Ramp for Train AccessN/A
Accessible TaxisIn Newport Road near Bus Station entrance
Accessible Public TelephonesYes
National Key ToiletsYes
Step Free Access CoverageYes
Step Free Access MethodsNot yet supplied
Step Free Access NoteNot yet supplied
All Public Doors Wide Enough for WheelchairsNo - not bus boarding points
Impaired Mobility Set-DownYes in Park Street
Impaired Mobility Set-Down - NoteNot yet supplied
Disabled ParkingNo
Accessible Car Park EquipmentNo
Wheelchairs AvailableNo
HelplineNo
Tactile Platform EdgesNo
Nearest Stations with More FacilitiesN/A
Nearest Stations Note Not yet supplied
Staff Help AvailableContact security
Concurrent Assisted Wheelchair PassengersNot yet supplied
Middlesbrough bus station
Passenger Services - Ticketing - Station Facilities - Station Accessibility - Accessiblility of Booking Office - Interchange

Accessibility from Booking Office

Location Bicycle Access Wheelchair Access Number of Escalators Number of Steps Number of Lifts
Stand 1 No No 0 0 0
Stand 2 No No 0 0 0
Stand 3 No No 0 0 0
Stand 4 No No 0 0 0
Stand 5 No No 0 0 0
Stand 6 No No 0 0 0
Stand 7 No No 0 0 0
Stand 8 No No 0 0 0
Stand 9 No No 0 0 0
Stand 10 No No 0 0 0
Stand 11 No No 0 0 0
Stand 12 No No 0 0 0
Stand 13 No No 0 0 0
Stand 14 No No 0 0 0
Stand 15 No No 0 0 0
Stand 16 No No 0 0 0
Stand 17 No No 0 0 0
Stand 18 No No 0 0 0
Stand 19 No No 0 0 0
Stand 20 No No 0 0 0
Stand 21 No No 0 0 0
Stand 28 Yes Yes 0 0 1
Stand 29 Yes Yes 0 0 1
Stand 30 Yes Yes 0 0 1
Stand 31 Yes Yes 0 0 1
Middlesbrough bus station
Passenger Services - Ticketing - Station Facilities - Station Accessibility - Accessiblility of Booking Office - Interchange

Interchange

Minimum Connection Time (mins)4
Cycle StorageNo
Cycle Storage - NoteNot yet supplied
Car ParkVarious Car parks in Town Centre
Car Park - NoteNot yet supplied
Number of Parking SpacesNot yet supplied
Parking ChargesVarious
Taxi RankIn Newport Road near Bus Station Entrance
TrainTaxi WebsiteNo
Bus Services NoteNot yet supplied
AirportNot yet supplied
PortNot yet supplied
Car HireNo
Cycle HireNo